Administration & Technology

Efficiency and accuracy are built right in

In addition to our web-based communications and enrollment services, Burnham offers the technology and professional support you need for year-round benefits management. Our technology platform not only saves time and improves efficiency, but it also helps improve data accuracy, prevent overpayment of insurance premiums and facilitate compliance and reporting. For everything else, put our team of professional benefit administrators on the job.

Integrated Technology Platform

Burnham’s own web-based technology platform offers critical features, including:

  • Self-service enrollment and access to benefit plan documents
  • Eligibility verification and dependent tracking
  • Total compensation statement generation
  • Electronic file feeds to your HRIS, payroll vendor, insurance carriers and third-party administrator
  • Online billing administration, including billing statement reconciliation and customized reporting

Of course, we realize there are many benefits management tools on the market. If you already have a complete or partial technology solution, but have not taken the opportunity to maximize it, our consultants can help integrate or augment those systems that you already have in place.

We are an extension of you.

Although technology is critical for year-round efficiency, effective administration still depends on experienced staff. When you become a Burnham client, we assign a dedicated service team to your account; that team works like an extension of your HR department all year long to:

  • Make sure that employees have easy access to their benefits throughout the year
  • Supervise and facilitate a smooth, efficient enrollment onsite at your locations
  • Handle any provider and claim issues that arise in a timely manner
  • Monitor the performance of your plans and vendors to inform renewal decisions
  • Keep your benefits program compliant

Our approach to client service ultimately results in tremendous time-savings, ease of administration and peace of mind for your HR team.