Getting the message across.
At Burnham, we recognize that benefits must be understood and appreciated by employees before they can produce any return on investment. We also know that the process of educating and enrolling employees must be efficient, or it can become an immense drain on internal time and resources. We help you get the most out of your benefits by:
- Effectively communicating benefits and reducing employee questions
- Conducting a streamlined enrollment using flexible, personalized methods
- Providing year-round benefits support to employees and new hires
Burnham’s approach to employee communications, support and enrollment combines traditional methods with the latest technologies to achieve both understanding and efficiency. Our menu includes these options and more:
Our customized, color-printed benefit guides summarize your plans, eligibility, carrier contact information, plan changes and more.
Our client-specific, password-protected online portal gives employees 24/7 access to detailed benefit plan information and health-related articles.
We provide your employees with year-round phone access to our in-house Burnham Advocate Call Center. Employees can call our toll-free helpline for immediate assistance with basic provider issues, referrals, and claims. For more complex issues, one of our Advocates will communicate with carriers on behalf of the employee until the issue is resolved.
Burnham offers any combination of online self-service, phone and paper-based enrollment to suit the needs of your workforce – with personalized benefit statements included for all methods.
Our fully-integrated online enrollment system provides a paperless process that eliminates manual data entry errors and simplifies post-enrollment administration.
Other options include personalized total compensation statements and year-round enrollment of new hires. In addition to the services above, we support any other communication and enrollment solutions that you are currently using.