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Management Training Through Your Employee Assistance Program (EAP)
By Burnham
EAP Management Training

Author: Cathy Rodriguez, Benefits and Wellness Consultant & The Wellness Team


Management Training Through Your Employee Assistance Program (EAP)

If you offer an EAP, you might be aware that your EAP can support you as an employee and as a manager.

Typical EAP Resources for Managers include:

  • Management consultations
    • To assist your staff with complex issues they or their staff happen to be facing
  • Management referrals
  • Critical Incident stress management services
    • Sometimes hours are included; if not they can typically be paid for in the event you need this resource
  • Management trainings
    • Some EAP contracts include manager training hours. If not, this is a resource you can look into a pay for separately
  • Disaster resources

When should a manager use the EAP? Whenever:

  • They find themselves worrying about an employee’s welfare
  • Someone’s work is suffering because of personal concerns
  • A problem surfaces or a crisis strikes
  • You encounter a situation that makes you stop and wonder; how should I handle this?

When a manager reaches out to the EAP for support and guidance they might receive assistance for a conversation they need to have with an employee, help managing a written or verbal warning or even help referring someone to the EAP. This will help make managements job easier and less stressful.

It’s a good idea to reach out to your EAP provider to learn more about the resources available to management. Most managers are not properly equipped to handle all the different things that get thrown at them daily. Promoting this tool is a nice way to support your managers in a new way for 2022!


Let’s Find Solutions

To evaluate what benefits strategy is best for your employee population, reach out to your Burnham team for any questions or email us at inquiries@burnhambenefits.com.


Cathy Rodriguez & The Wellness Team
Benefits and Wellness Consultant